FREQUENTLY ASKED QUESTIONS

Got a door-related question for us? You may find the question you want to ask amongst our FAQ’s.
Is it correct that all composite doors are the same?

That isn’t the case. The depth of a standard composite door will usually be about 44mm, and it will have a foam filling. Most standard composites also have a GRP colour skin (widely known as fibreglass) and are quite lightweight.

Our composite door is thicker, 48mm in depth, and constructed using laminated layers of timber, which creates a more robust and durable door than a foam-filled equivalent. You can also colour match their UPVC skin to the door frame.

There is a price difference between these two options. Talk to one of our advisors and they can help you decide which composite door best meets your needs.

Extreme Solid Core Door
Can I have a different colour on the inside to the outside?

Yes, we can certainly accommodate this request and apply separate finishes to the inside and outside of your door should you want e.g. a red exterior and white interior. Or maybe a green finish externally with a blue finish internally is more to your taste? Just inform the advisor of your colour preferences.

Internal White Composite Door

MORE COMMON QUESTIONS

You can fire any questions at our advisors, who are always happy to help. For your convenience, here are some common questions they often get.

How many keys are supplied?

Your door will come with 3 keys as standard, but you can ask for extra keys when placing your order. If you need more keys cutting in the future, no problem.

Can I have a key that fits both doors? (Suited)

That can be arranged. Just inform your advisor during the ordering process and they will get some suited keys organised so that they’ll be compatible with both doors.

What does Secured by Design mean?

Secured by Design is an initiative established by the Police that’s concerned with enhancing the security of buildings and their immediate surroundings to make places safer to live in.

SBD’s product-based accreditation scheme – the Police Preferred Specification – is the acknowledged standard for products that can sufficiently discourage and minimise crime. It applies to domestic windows and doors and their respective components e.g. locks and hinges.

Conservatory Outlet, which is our sister manufacturing company, is a registered member of Secured by Design, so most of our product range meets the required standard. Let your advisor know if security is a fundamental priority and they will account for that when you’re buying your door.

What does a 3-star rated door barrel mean?

If you want the highest rated door cylinder available, you want a 3-star rated door barrel, which has shown time and time again that it can thwart break-ins. There is snap-secure technology with a lockdown mode in our door cylinders to stop any compromising of the barrel.

Can you completely fold back a French door?

You can if you have an egress hinge added to the French doors, which gives you the ability to fully fold back the door and gain an amazing garden view.

Do I buy a sliding patio door or bi-folding door?

Either solution will be a good option if you have an expansive opening at the back of your house and wish to connect the space to your garden on warm, sunny days. A bi-folding door works like a concertina and can be folded out of the way, leaving you with a massive opening. Sliding patio doors work a little differently and have very trim frames, ensuring you of a wonderful outdoor view when open or closed. Use the experience of your advisor if you need it.

ECOFIT PROMISES

We’re a very honourable company and always stick to our promises. Your in safe hands when you choose Ecofit Windows & Doors

HONESTY

Ecofit consultants will be honest, diligent and at all times fair in their dealings with you. We don’t artificially inflate our prices in order to offer dramatic discounts. We simply offer good deals and honest value for money.

VALUE FOR MONEY

Product quality, customer service and unbeatable value for money are at the heart of our success. We use the latest computer controlled equipment to manufacture products that meet the industry’s ultimate quality assurance standards.

20 Year Guarantee

Ecofit provides an industry-leading 20 year guarantee on a select range of products. All moving and non-moving parts are covered in the guarantee. We have total confidence in our products and installation skills, and the length of this guarantee proves that.

Price Promise

Our product range is very competitively priced for what you get, so you’re assured of a bargain no matter what you buy. If you do happen to get a better price for a similar quality product elsewhere, tell us within 14 days and we’ll refund the difference.

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Want to speak with an Advisor? Give us a call on 01382 736110

Our friendly team will be pleased to help with any questions you may have.

VISIT OUR DUNDEE SHOWROOM

Pop in and see our new showroom in Dundee, Scotland, where we can discuss your full requirements and you can select from some of our most popular window and door options.

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